Web Privacy Policy

Information we collect and how we use it

The following information explains the Internet Privacy Policy and practice for the Cyber Virginia website (cyberva.virginia.gov), but shall not be interpreted as a contract of any nature, either stated or implied. We reserve the right to amend our Internet Privacy Policy statement at any time without notice.
Date of last revision: June 6, 2017

Note that this policy only applies to Web pages on the cyberva.virginia.gov website. The website has links to those operated by other government agencies, nonprofit organizations and private businesses. When you move via such links to another website, this policy will not apply. 

Customer comments or review 

If you have questions about this privacy statement or the practices of this website, please contact us at webmaster@governor.virginia.gov

Protection of information via established security procedures

We maintain security standards and procedures to prevent unauthorized removal or alteration of data, to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information or otherwise cause damage. 

WARNING: Unauthorized attempts to modify any information on this website, to defeat or circumvent security features or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution. Information on attempts to circumvent security measures will be traced and released to the appropriate legal authorities (such as the Virginia State Police) to investigate suspected or alleged criminal activity. 

cyberva.virginia.gov Internet Privacy Policy

Virginia law
We protect our records in accordance with our obligations as defined by applicable Virginia statutes, including, but not limited to, the "Government Data Collection and Dissemination Practices Act," Chapter 38 of Title 2.2 of the Code of Virginia (§ 2.2-3800 and 2.2-3803), "Administration of systems including personal information; Internet privacy policy; exceptions" Code of Virginia, § 2.2-3803, the "Virginia Freedom of Information Act" § 2.2-3700, et seq., and by any applicable U.S. federal laws. Any personal information that is collected and retained is maintained in compliance with statute. 

Information we collect

We endeavor to collect only the minimum amount of information needed to provide services. If you do nothing during your visit to the governor.virginia.gov website but browse or download information, we automatically collect and store the following information about your visit:
1. The Internet domain and IP address from which you accessed our site;
2. The type of browser and operating system you used;
3. The date and time you visited this site;
4. The pages visited; and
5. If you arrived from another website, the address of that website.

The information in our Web logs is not personally identifiable and no attempt is made to link it with the individuals that browse our website.

If, during your visit, you send us an e-mail message, we will collect the e-mail address and contents of the message, including audio, video and graphic information formats you send us. This may be to respond to you, to address issues you identify, to further improve our website or to forward your message to another agency for appropriate action.

We do collect personal information directly from individuals who volunteer to complete forms or participate in surveys, in order to deliver the services requested. We only collect, retain and use personal information where we believe it is essential to administer our business and to provide products, services and other opportunities requested by our customers.

How the collected information is used 
Usage information is used to improve the content of our Web services and to help us understand how people are using our pages. We analyze our website logs to improve the value of the materials available on our site. Routing information is used to send requested Web pages to your computer for viewing. Transaction routing information is used primarily in a statistical summary format to assess content and server performance. We may share this summary information with our business partners when needed.

We may keep your information indefinitely, but we ordinarily delete routing information regularly after the Web page is transmitted. However, on rare occasions when a "hacker" attempts to breach computer security, logs of routing information are retained to permit a security investigation and in such cases may be forwarded together with any other relevant information in our possession to law enforcement agencies. 

Optional information is retained in accordance with the records retention schedules at the Library of Virginia.

Under the "Virginia Freedom of Information Act" (FOIA), any records in our possession at the time of a "Freedom of Information Request" might be subjec